Effective Listening Skills for Leaders
Discovery listening for every employee — recognizing signals, hearing the unspoken, and persuading effectively.
Course record permalink
- Format — Workshop
- Audience — All employees within your company
- Practice area — Leadership training
- Led by — Dr. Kevin Westbrook — background and credentials
Effective Listening Skills for Leaders is a workshop for all employees within your company. Your team will learn the techniques of discovery and recognizing signals that guide decision-making with other work colleagues and customers. We will cover communication and personalities and power bases of communicators and "hear the unspoken" (e.g., non-verbal listening). Finally, participants will be given guidelines for effective persuasion strategies.